TATA AIG General Insurance Customer Care

One of the top health insurance providers in the country, Tata AIG has a presence across the country. If you have any queries, you can contact the insurer’s via email, fax, or by calling the toll-free number.
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Tata AIG General Insurance Company Limited is a general insurance company that is the result of a joint venture between American International Group (AIG) and Tata Group with Tata Group holding 74% stake in the venture and AIG holding the remaining 26%. The company offers a plethora of insurance options that ranges from home insurance, health insurance, automobile insurance, personal accident insurance, travel insurance, marine insurance, energy insurance, property insurance, and casualty insurance. These insurance products can be availed by a customer through a number of different distribution channels like brokers, agents, banks, digital marketing, telemarketing, etc.

Health Insurance Offered by Tata AIG General Insurance Company Limited:

Tata AIG General offers health insurance products to its large customer base at affordable rates. Each product is carefully designed to cater to the needs and requirements of a customer. Some of the various health insurance products that are offered to a customer are listed below:

  • WellInsurance Executive Plan
  • MediPrime Plan
  • WellInsurance Family Plan
  • MediSenior Plan
  • WellInsurance Woman Plan
  • MediRaksha Plan
  • Critical Illness Policy
  • MediPlus Plan

Tata AIG Health Insurance Toll Free Number:

A policyholder  who has purchased a health insurance policy from Tata AIG General can have their complaints and queries addressed by contacting the customer care team of the insurance company. They can either visit the nearest branch of the general insurance company or they can call their toll-free number - 1800-266-7780 or 022-66939500 (tolled). These numbers can be contacted by a policyholder at any time of the day.

A customer can approach the nearest branch of Tata AIG General Insurance to register a complaint about their policy or to have any queries addressed and cleared by an agent. The branches of Tata AIG in major metros in India have been listed below:

City/State Address
Bangalore 2nd Floor, No.83, 7th Cross,4th B Block, Above HDFC bank Near BDA Complex, Koramangala, Bangalore-560034 Tel: 080-64531123
Aurangabad 2nd Floor, C Wing, Kandi Tower Jalna Road, Aurangabad-431001 Tel: 0240-6623748/49/50
Ahmedabad Office no. 2-A, 2nd Floor, Turquoise, Panchawati Cross Road, C.G.Road, Ahmedabad-380006 Tel: 079-30000025
Chandigarh 2nd floor, SCO-232/234, Sec-34A, Chandigarh-160022 Tel: 0172-4685000
Bhopal 2nd Floor, Plot No. 15A Near Dominos, Raj Bhawan Road, Malviya Nagar, Bhopal-462003 Tel: 0755-6050006/07/08, 3290004/08
Chennai 2nd Floor, Samson Towers, 403 L Pantheon Road, Egmore Chennai-600008 Tel: 044-66220222
Coimbatore 1st Floor, Mayflower E Castle, No. 72, Dr.Balasundaram Road, Coimbatore-641018 Tel: 0422- 4394029, 4204162, 6456855
Cochin 3rd Floor, Triton, 38/580, S.A.Road,Panampilly Nagar, Cochin-682036 Tel: 0484-6453693
Guwahati 3rd Floor, Mayur Garden, Opp. HDFC Bank, G.S.Road, Guwahati-781005 Tel:0361-2462342
Hyderabad 4th Floor Block A, My Home Tycoon, Kundanbagh Begumpet, Hyderabad-500016 Tel: 040-66575000/040-66575099
Indore 317-320, Indraprasth Tower, 6 M.G.Road, Indore-452001 Tel: 0731-6458214
Lucknow Unit No. 206 (Ratan Square-20-A), Vidhan Sabha Marg, Lucknow-226001 Mob: 9044010973/9044010981/9044010984
Nagpur Block No.123/124, 1st Floor, Shreeram Shyam Towers, S.V.Patel Marg Kingsway, Sadar Nagpur-440001 Tel: 0712-6454697 98/99
Patna 4th Floor, Office No. 4005, Grand Plaza, Fraser Road, Patna-800001 Tel: 7856036765/7856962422
Delhi A-2 2nd Floor, Main Najafgarh Road, Near Kalra Hospital, Kirti Nagar, New Delhi-110015
Ranchi 204, 2nd- Floor, M.R Tower, Line Tank Road, Main Road, Ranchi-834001 Tel: 0651-6451021/22/23
Pune 1st Floor, Kalbhor Corporate Building, Opp Force Motor Ltd., Tuljaki Vasti, Akurdi,Pune-411 035 Tel:020-65109190-65310031-32-33
Trivandrum 5th Floor, Reema Plaza, S.S.Kovil Road, Thampanoor, Trivandrum-695001 Tel: 8089002681/8089002682/8089002683
Udaipur 2B, Hazareshwar Colony, Opp. Telephone Exchange, Court Road, Udaipur-313001 Tel: 0294-6500201
Jodhpur 2nd Floor, L.K. Tower, Chopasani Road, Jodhpur-342003 Tel: 0291-6530112/13/14
Raipur Office No. 403, 4th Floor, DB City Corporate Park, Plot No. 1, Block No. 9, Rajbandha maidan, Raipur-492001
Jabalpur Shop No: 2, 2nd Floor, Centre Plaza, Opp. Deshbandhu Complex, Naudra Bridge, Jabalpur - 482001
Hubli Hallmark Building, 3rd Floor, Desai Cross, Hubli-580029 Tel: 083-66060001
Jamshedpur 1st Floor Voltas House, (North Block) Main Road, Bistupur, Jamshedpur-831001 Tel: 0657-6450849
Agra First Floor, F-6, Block No. 33/2, Chander Kiran Building, Sanjay Place, Agra-282002 Tel: 0562-6459192
Goa S: 6, 2nd Floor, Profit Center, Opposite Kadamba Bus Terminus, Margao Panjim Highway, Margao, Goa-403601 Tel: 1800-266-7780
Vapi 1st Floor, Office No. F5, Jayam Industries, Plot No. 32/B, 1st Phase, Near GIDC Char Rasta, Near Court, N H No. 8 Vapi, Gujarat-395125 Tel: 6530436/7 /8/9
Surat 10th Floor, Vishwakarma Arcade, Majura Gate, Ring Road- 395001  Tel: 6640997/998/999-640985/986
Gurgaon 2nd Floor Sco-6 Sco Complex, (Near Axis Bank) Near Payal Cinema Sector-14 Gurgaon, Haryana- 396125  Tel: 6530436/7/8/9
Thane  4th Floor, Shankeshwar Arcade, Above Ratnakar Bank, Ghantali Road, Off Ram Maruti Road Thane West- 400601 Tel: 65971216/17/18
Imphal Manipur Motor Workshop 2nd Floor, M.G. Avenue Opposite Nirmalabas High School Imphal-795001
Varanasi 4th Floor, Arihant Complex, D- 64/127, Sigra, Varanasi-221010 Mob: 9044011056/9044011061/9044011064
Mangalore 3rd Floor, Raj Tower, Balmatta Road, Hampankatta, Mangalore-575001 Tel: 9243605512
Jalandhar 3rd floor, Shanti Tower, SCO No. 37,PUDA Complex, Opp. Tehsil Complex, Jalandhar City Jalandhar-144001 Tel: 0181-6533327/28
Rajkot 2nd floor, Amrish Kalawad Road, Rajkot-360005 Tel: 0281-6531956/57 /58
Jammu and Kashmir Hall No. 101, 1st Floor, Block-B2, South block, Bahu Plaza Complex, Jammu-180004 Tel: 0191-2477579/580/583

A customer can also get in touch with the Grievance Redressal team by either mail, email, or phone.

  • Toll-Free Number: 1800-266-7780
  • Email: customersupport@tata-aig.com
  • Fax: +91-2266546464

The customer support team will contact the policyholder within 10 days from the time of receipt of the complaint after the customer team has analysed the matter internally. If the policyholder is not satisfied with the response received, he/she can send an email voicing out their concerns to the following address:

  • manager.customersupport@tata-aig.com

If the policyholder is still not satisfied, he/she can send an email to:

  • head.customerservices@tata-aig.com

The matter will be examined and a response will be given to the policyholder within 7 working days from the date of receipt of the complaint or query.

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