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TATA AIG General Insurance Customer Care

One of the top health insurance providers in the country, Tata AIG has a presence across the country. If you have any queries, you can contact the insurer’s via email, fax, or by calling the toll-free number.
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Cashless Treatment

Customer Service

Medical Coverage

Claim Experience

Tata AIG General Insurance Company Limited is a general insurance company that is the result of a joint venture between American International Group (AIG) and Tata Group with Tata Group holding 74% stake in the venture and AIG holding the remaining 26%. The company offers a plethora of insurance options that ranges from home insurance, health insurance, automobile insurance, personal accident insurance, travel insurance, marine insurance, energy insurance, property insurance, and casualty insurance. These insurance products can be availed by a customer through a number of different distribution channels like brokers, agents, banks, digital marketing, telemarketing, etc.

Health Insurance Offered by Tata AIG General Insurance Company Limited:

Tata AIG General offers health insurance products to its large customer base at affordable rates. Each product is carefully designed to cater to the needs and requirements of a customer. Some of the various health insurance products that are offered to a customer are listed below:

  • WellInsurance Executive Plan
  • MediPrime Plan
  • WellInsurance Family Plan
  • MediSenior Plan
  • WellInsurance Woman Plan
  • MediRaksha Plan
  • Critical Illness Policy
  • MediPlus Plan

Tata AIG Health Insurance Toll Free Number:

A policyholder  who has purchased a health insurance policy from Tata AIG General can have their complaints and queries addressed by contacting the customer care team of the insurance company. They can either visit the nearest branch of the general insurance company or they can call their toll-free number - 1800-266-7780 or 022-66939500 (tolled). These numbers can be contacted by a policyholder at any time of the day.

A customer can approach the nearest branch of Tata AIG General Insurance to register a complaint about their policy or to have any queries addressed and cleared by an agent. The branches of Tata AIG in major metros in India have been listed below:

City/State Address
Bangalore 2nd Floor, No.83, 7th Cross,4th B Block, Above HDFC bank Near BDA Complex, Koramangala, Bangalore-560034 Tel: 080-64531123
Aurangabad 2nd Floor, C Wing, Kandi Tower Jalna Road, Aurangabad-431001 Tel: 0240-6623748/49/50
Ahmedabad Office no. 2-A, 2nd Floor, Turquoise, Panchawati Cross Road, C.G.Road, Ahmedabad-380006 Tel: 079-30000025
Chandigarh 2nd floor, SCO-232/234, Sec-34A, Chandigarh-160022 Tel: 0172-4685000
Bhopal 2nd Floor, Plot No. 15A Near Dominos, Raj Bhawan Road, Malviya Nagar, Bhopal-462003 Tel: 0755-6050006/07/08, 3290004/08
Chennai 2nd Floor, Samson Towers, 403 L Pantheon Road, Egmore Chennai-600008 Tel: 044-66220222
Coimbatore 1st Floor, Mayflower E Castle, No. 72, Dr.Balasundaram Road, Coimbatore-641018 Tel: 0422- 4394029, 4204162, 6456855
Cochin 3rd Floor, Triton, 38/580, S.A.Road,Panampilly Nagar, Cochin-682036 Tel: 0484-6453693
Guwahati 3rd Floor, Mayur Garden, Opp. HDFC Bank, G.S.Road, Guwahati-781005 Tel:0361-2462342
Hyderabad 4th Floor Block A, My Home Tycoon, Kundanbagh Begumpet, Hyderabad-500016 Tel: 040-66575000/040-66575099
Indore 317-320, Indraprasth Tower, 6 M.G.Road, Indore-452001 Tel: 0731-6458214
Lucknow Unit No. 206 (Ratan Square-20-A), Vidhan Sabha Marg, Lucknow-226001 Mob: 9044010973/9044010981/9044010984
Nagpur Block No.123/124, 1st Floor, Shreeram Shyam Towers, S.V.Patel Marg Kingsway, Sadar Nagpur-440001 Tel: 0712-6454697 98/99
Patna 4th Floor, Office No. 4005, Grand Plaza, Fraser Road, Patna-800001 Tel: 7856036765/7856962422
Delhi A-2 2nd Floor, Main Najafgarh Road, Near Kalra Hospital, Kirti Nagar, New Delhi-110015
Ranchi 204, 2nd- Floor, M.R Tower, Line Tank Road, Main Road, Ranchi-834001 Tel: 0651-6451021/22/23
Pune 1st Floor, Kalbhor Corporate Building, Opp Force Motor Ltd., Tuljaki Vasti, Akurdi,Pune-411 035 Tel:020-65109190-65310031-32-33
Trivandrum 5th Floor, Reema Plaza, S.S.Kovil Road, Thampanoor, Trivandrum-695001 Tel: 8089002681/8089002682/8089002683
Udaipur 2B, Hazareshwar Colony, Opp. Telephone Exchange, Court Road, Udaipur-313001 Tel: 0294-6500201
Jodhpur 2nd Floor, L.K. Tower, Chopasani Road, Jodhpur-342003 Tel: 0291-6530112/13/14
Raipur Office No. 403, 4th Floor, DB City Corporate Park, Plot No. 1, Block No. 9, Rajbandha maidan, Raipur-492001
Jabalpur Shop No: 2, 2nd Floor, Centre Plaza, Opp. Deshbandhu Complex, Naudra Bridge, Jabalpur - 482001
Hubli Hallmark Building, 3rd Floor, Desai Cross, Hubli-580029 Tel: 083-66060001
Jamshedpur 1st Floor Voltas House, (North Block) Main Road, Bistupur, Jamshedpur-831001 Tel: 0657-6450849
Agra First Floor, F-6, Block No. 33/2, Chander Kiran Building, Sanjay Place, Agra-282002 Tel: 0562-6459192
Goa S: 6, 2nd Floor, Profit Center, Opposite Kadamba Bus Terminus, Margao Panjim Highway, Margao, Goa-403601 Tel: 1800-266-7780
Vapi 1st Floor, Office No. F5, Jayam Industries, Plot No. 32/B, 1st Phase, Near GIDC Char Rasta, Near Court, N H No. 8 Vapi, Gujarat-395125 Tel: 6530436/7 /8/9
Surat 10th Floor, Vishwakarma Arcade, Majura Gate, Ring Road- 395001  Tel: 6640997/998/999-640985/986
Gurgaon 2nd Floor Sco-6 Sco Complex, (Near Axis Bank) Near Payal Cinema Sector-14 Gurgaon, Haryana- 396125  Tel: 6530436/7/8/9
Thane  4th Floor, Shankeshwar Arcade, Above Ratnakar Bank, Ghantali Road, Off Ram Maruti Road Thane West- 400601 Tel: 65971216/17/18
Imphal Manipur Motor Workshop 2nd Floor, M.G. Avenue Opposite Nirmalabas High School Imphal-795001
Varanasi 4th Floor, Arihant Complex, D- 64/127, Sigra, Varanasi-221010 Mob: 9044011056/9044011061/9044011064
Mangalore 3rd Floor, Raj Tower, Balmatta Road, Hampankatta, Mangalore-575001 Tel: 9243605512
Jalandhar 3rd floor, Shanti Tower, SCO No. 37,PUDA Complex, Opp. Tehsil Complex, Jalandhar City Jalandhar-144001 Tel: 0181-6533327/28
Rajkot 2nd floor, Amrish Kalawad Road, Rajkot-360005 Tel: 0281-6531956/57 /58
Jammu and Kashmir Hall No. 101, 1st Floor, Block-B2, South block, Bahu Plaza Complex, Jammu-180004 Tel: 0191-2477579/580/583

A customer can also get in touch with the Grievance Redressal team by either mail, email, or phone.

  • Toll-Free Number: 1800-266-7780
  • Email: customersupport@tata-aig.com
  • Fax: +91-2266546464

The customer support team will contact the policyholder within 10 days from the time of receipt of the complaint after the customer team has analysed the matter internally. If the policyholder is not satisfied with the response received, he/she can send an email voicing out their concerns to the following address:

  • manager.customersupport@tata-aig.com

If the policyholder is still not satisfied, he/she can send an email to:

  • head.customerservices@tata-aig.com

The matter will be examined and a response will be given to the policyholder within 7 working days from the date of receipt of the complaint or query.

TATA AIG General Insurance Customer Care Reviews

Page 1 of 5 1 2 3 4 5
  • Tata AIG Health Insurance
    "Great company"
    0.5 5.0/5 "Blown Away!"
    I have taken health insurance from tata aig. I did take health insurance from tata aig for my parents and The Process was so simple. Customer representative is good. The customer service and response was on time, never had any issues. Now I feel safe for my family Thank you tata aig.
    Was this review helpful? 1
    , solapur
    Reviewed on Jan 12, 2019
  • Tata AIG Health Insurance
    "Excellent service"
    0.5 5.0/5 "Blown Away!"
    I have a health insurance policy with TATA AIG , this policy cover accident claim and there customer support team have explain me about this policy and the premium i pay per year it nominal, i pay through on line, till now there service was good.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 02, 2019
  • Tata AIG Health Insurance
    "Every one must hold a health insurance policy"
    0.5 3.5/5 "Pretty good"
    The premium is somewhat heavy compared to other companies. They have provided me a coverage value of Rs.4.80 lakhs. There is a different slab for according to the age group. I am paying the premium of Rs. 8400 per annum . I have been paying the premium for 2 adults under family platter with a eldest age of 31.
    Was this review helpful? 1
    , mumbai
    Reviewed on Dec 29, 2018
  • Tata AIG Health Insurance
    "Excellent Service"
    0.5 5.0/5 "Blown Away!"
    I had taken this insurance policy a long time back and the services are really recommendable to others. Most of the hospitals are covered in the locality as well, and even the cash less treatment is available with them. I had been paying the premiums on monthly basis.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 17, 2018
  • Tata AIG Health Insurance
    "Servies should be fullfiled for all the policies"
    0.5 4.0/5 "Great!"
    The mediclaim value of Rs. 3 lakhs, its for me and entire family. I got the medical card, the coverage value is good but the services it not covered fully. Number of service they are not covered, they got tie up with many hospital they shared the list of hospital. I think if I invest the higher premium it covers everything.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Dec 09, 2018
  • Tata AIG Health Insurance
    "Secured policy"
    0.5 5.0/5 "Blown Away!"
    My company has provided me a health insurance with TATA AIG. They have offered the policy only for me with the coverage value of Rs. 50 lakhs. I have no claim experience as of now. I have not gone through the policy details. I have been holding this policy for more than 7 years. The premium amount used to deducted from my salary.
    Was this review helpful? 0
    , chennai
    Reviewed on Dec 05, 2018
  • Tata AIG Health Insurance
    "Good for Health"
    0.5 4.0/5 "Great!"
    MY friend have referred Health insurance with TATA AIG, because of the good coverage they give complete family protection. I got the mediclaim amount of Rs. 3 lakhs, they have pre existing cove , I can use after a year. I am satisfied with the policy benefits.
    Was this review helpful? 0
    , bhubaneshwar
    Reviewed on Nov 02, 2018
  • Tata AIG Health Insurance
    "Good Service"
    0.5 5.0/5 "Blown Away!"
    I've a health insurance policy with the TATA AIG. The policy is for myself and I've employer provided health insurance for my family. , I am paying a premium of 4000 monthly, the annual coverage of the policy is 5 lacs and I do not have any claim experience with the policy so far.
    Was this review helpful? 0
    , bangalore
    Reviewed on Sep 26, 2018
  • Tata AIG Health Insurance
    "Optional Policy from TATA AIG"
    0.5 4.0/5 "Great!"
    I have purchased this policy by few months back which is offered by my company. They have provided the policy for me alone. From the office end, they are paying Rs. 2200 as a premium for this policy. I never had any claim experience. I did not call their customer care so far. They had given my name wrong and it has to be correct.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jul 25, 2018
  • Tata AIG Health Insurance
    "Good policy"
    0.5 4.0/5 "Great!"
    I have my health insured with TATA AIG general insurance from last 10 years, i am not aware of the premium amount but this policy has to be renewed every year. I have no claim experience so far with this insurance and the coverage value is good with this insurance policy.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jun 29, 2018
  • Tata AIG Health Insurance
    "Excellent Insurance Policy"
    0.5 5.0/5 "Blown Away!"
    They are very customer friendly people. I have a very good claim experience with them. It is very friendly claim experience and cashless mediclaim. Almost most of the hospital has been covered in the city where I'm living in. There is a sufficient amount of Coverage. If I'm not claiming the policy in this year. Next year i will get extra 50000 as add on in my claim amount.
    Was this review helpful? 0
    , nasik
    Reviewed on May 24, 2018
  • Tata AIG Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have my health insured with TATA AIG from last 2-3 years and it is a good insurance policy to use. I have not claimed anything so far from this insurance policy. I am not aware of the premium amount as my company pays it. I have a coverage value of Rs 4 lakhs for this insurance.
    Was this review helpful? 0
    , mumbai
    Reviewed on May 09, 2018
  • Tata AIG Health Insurance
    "Good Policy"
    0.5 4.0/5 "Great!"
    I have my health insured with TATA AIA insurance from last 1 month, the premium amount of this insurance is Rs 33000 which has to be paid every year. I do not have claim experience so far with this insurance and i have a coverage of Rs 60 lakhs for this insurance.
    Was this review helpful? 0
    , kolkata
    Reviewed on Apr 16, 2018
  • Tata AIG Health Insurance
    "Good health insurance policy"
    0.5 5.0/5 "Blown Away!"
    I have got the health insurance policy from TATA AIG around a year ago. The customer support is good with the TATA AIG and they give good responses to the customs. This policy covers 3members in my family and I pay the premium amount of Rs,11,000 ti renew the policy every year.
    Was this review helpful? 0
    , kolkata
    Reviewed on Apr 12, 2018
  • Tata AIG Health Insurance
    "Good service"
    0.5 5.0/5 "Blown Away!"
    I have taken a Health insurance with TATA Aig, the insurance was taken since 2008,I have no claim experience with them but 100% covered as cashless treatment.I pay a premium amount of 600 per month.The policy coverage amount three lakhs.customer service i good.
    Was this review helpful? 0
    , mumbai
    Reviewed on Mar 02, 2018
  • Tata AIG Health Insurance
    "Not satisfied with the insurance policy"
    0.5 1.0/5 "Really Bad"
    Without my knowledge the health insurance with TATA AIG GENERAL INSURANCE got opened and took a premium of 5000. The executive informed me after one year the premium amount will be credited back to my account if i have not availed any claim. But till now i have not got the amount and later i closed the insurance.
    Was this review helpful? 0
    , bangalore
    Reviewed on Dec 09, 2017
  • Tata AIG Health Insurance
    "GOOD SERVICE"
    0.5 4.0/5 "Great!"
    I dont have much experience with TATA health insurance service the payment was easy process the premium amount was 8k per year the benefits not gone through the customer service was good the offers are good with TATA for my health insurance service,it was a good service from TATA for my health insurance service.
    Was this review helpful? 0
    , bangalore
    Reviewed on Nov 21, 2017
  • Tata AIG Health Insurance
    "Good service"
    0.5 4.0/5 "Great!"
    I have accidental coverage with TATA AIG general insurance policy. I got this policy around 3 years ago. I have the medical claim Up to 10lakhs with TATA AIG accidental coverage insurance policy . This policy covers only myself. I have paid Rs,2000 to renew the policy last year.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Nov 17, 2017
  • Tata AIG Health Insurance
    "Good"
    0.5 4.0/5 "Great!"
    I am having the health insurance policy with the TATA AIG general insurance company and I have not faced any claims with them till now. Everything is perfect one with the Tata AIG general insurance company.
    Was this review helpful? 0
    , kolkata
    Reviewed on Nov 13, 2017
  • Tata AIG Health Insurance
    "Worst service"
    0.5 1.0/5 "Really Bad"
    I have cancelled the TATA AIG health insurance policy , because the executives are not customer centric.I have informed the executives saying that I am not interested to go with this policy but they have debited the amount from my credit card and I have asked them refund the amount in time , but they are too much of time to refund the debited amount.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Oct 31, 2017
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