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  • TATA AIG General Insurance Customer Care

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    Cashless Treatment

    Customer Service

    Medical Coverage

    Claim Experience

    Tata AIG General Insurance Company Limited is a general insurance company that is the result of a joint venture between American International Group (AIG) and Tata Group with Tata Group holding 74% stake in the venture and AIG holding the remaining 26%. The company offers a plethora of insurance options that ranges from home insurance, health insurance, automobile insurance, personal accident insurance, travel insurance, marine insurance, energy insurance, property insurance, and casualty insurance. These insurance products can be availed by a customer through a number of different distribution channels like brokers, agents, banks, digital marketing, telemarketing, etc.

    Health Insurance Offered by Tata AIG General Insurance Company Limited:

    Tata AIG General offers health insurance products to its large customer base at affordable rates. Each product is carefully designed to cater to the needs and requirements of a customer. Some of the various health insurance products that are offered to a customer are listed below:

    • WellInsurance Executive Plan
    • MediPrime Plan
    • WellInsurance Family Plan
    • MediSenior Plan
    • WellInsurance Woman Plan
    • MediRaksha Plan
    • Critical Illness Policy
    • MediPlus Plan

    Tata AIG Health Insurance Toll Free Number:

    A policyholder  who has purchased a health insurance policy from Tata AIG General can have their complaints and queries addressed by contacting the customer care team of the insurance company. They can either visit the nearest branch of the general insurance company or they can call their toll-free number - 1800-266-7780 or 022-66939500 (tolled). These numbers can be contacted by a policyholder at any time of the day.

    A customer can approach the nearest branch of Tata AIG General Insurance to register a complaint about their policy or to have any queries addressed and cleared by an agent. The branches of Tata AIG in major metros in India have been listed below:

    City/State Address
    Bangalore 2nd Floor, No.83, 7th Cross,4th B Block, Above HDFC bank Near BDA Complex, Koramangala, Bangalore-560034 Tel: 080-64531123
    Aurangabad 2nd Floor, C Wing, Kandi Tower Jalna Road, Aurangabad-431001 Tel: 0240-6623748/49/50
    Ahmedabad Office no. 2-A, 2nd Floor, Turquoise, Panchawati Cross Road, C.G.Road, Ahmedabad-380006 Tel: 079-30000025
    Chandigarh 2nd floor, SCO-232/234, Sec-34A, Chandigarh-160022 Tel: 0172-4685000
    Bhopal 2nd Floor, Plot No. 15A Near Dominos, Raj Bhawan Road, Malviya Nagar, Bhopal-462003 Tel: 0755-6050006/07/08, 3290004/08
    Chennai 2nd Floor, Samson Towers, 403 L Pantheon Road, Egmore Chennai-600008 Tel: 044-66220222
    Coimbatore 1st Floor, Mayflower E Castle, No. 72, Dr.Balasundaram Road, Coimbatore-641018 Tel: 0422- 4394029, 4204162, 6456855
    Cochin 3rd Floor, Triton, 38/580, S.A.Road,Panampilly Nagar, Cochin-682036 Tel: 0484-6453693
    Guwahati 3rd Floor, Mayur Garden, Opp. HDFC Bank, G.S.Road, Guwahati-781005 Tel:0361-2462342
    Hyderabad 4th Floor Block A, My Home Tycoon, Kundanbagh Begumpet, Hyderabad-500016 Tel: 040-66575000/040-66575099
    Indore 317-320, Indraprasth Tower, 6 M.G.Road, Indore-452001 Tel: 0731-6458214
    Lucknow Unit No. 206 (Ratan Square-20-A), Vidhan Sabha Marg, Lucknow-226001 Mob: 9044010973/9044010981/9044010984
    Nagpur Block No.123/124, 1st Floor, Shreeram Shyam Towers, S.V.Patel Marg Kingsway, Sadar Nagpur-440001 Tel: 0712-6454697 98/99
    Patna 4th Floor, Office No. 4005, Grand Plaza, Fraser Road, Patna-800001 Tel: 7856036765/7856962422
    Delhi A-2 2nd Floor, Main Najafgarh Road, Near Kalra Hospital, Kirti Nagar, New Delhi-110015
    Ranchi 204, 2nd- Floor, M.R Tower, Line Tank Road, Main Road, Ranchi-834001 Tel: 0651-6451021/22/23
    Pune 1st Floor, Kalbhor Corporate Building, Opp Force Motor Ltd., Tuljaki Vasti, Akurdi,Pune-411 035 Tel:020-65109190-65310031-32-33
    Trivandrum 5th Floor, Reema Plaza, S.S.Kovil Road, Thampanoor, Trivandrum-695001 Tel: 8089002681/8089002682/8089002683
    Udaipur 2B, Hazareshwar Colony, Opp. Telephone Exchange, Court Road, Udaipur-313001 Tel: 0294-6500201
    Jodhpur 2nd Floor, L.K. Tower, Chopasani Road, Jodhpur-342003 Tel: 0291-6530112/13/14
    Raipur Office No. 403, 4th Floor, DB City Corporate Park, Plot No. 1, Block No. 9, Rajbandha maidan, Raipur-492001
    Jabalpur Shop No: 2, 2nd Floor, Centre Plaza, Opp. Deshbandhu Complex, Naudra Bridge, Jabalpur - 482001
    Hubli Hallmark Building, 3rd Floor, Desai Cross, Hubli-580029 Tel: 083-66060001
    Jamshedpur 1st Floor Voltas House, (North Block) Main Road, Bistupur, Jamshedpur-831001 Tel: 0657-6450849
    Agra First Floor, F-6, Block No. 33/2, Chander Kiran Building, Sanjay Place, Agra-282002 Tel: 0562-6459192
    Goa S: 6, 2nd Floor, Profit Center, Opposite Kadamba Bus Terminus, Margao Panjim Highway, Margao, Goa-403601 Tel: 1800-266-7780
    Vapi 1st Floor, Office No. F5, Jayam Industries, Plot No. 32/B, 1st Phase, Near GIDC Char Rasta, Near Court, N H No. 8 Vapi, Gujarat-395125 Tel: 6530436/7 /8/9
    Surat 10th Floor, Vishwakarma Arcade, Majura Gate, Ring Road- 395001  Tel: 6640997/998/999-640985/986
    Gurgaon 2nd Floor Sco-6 Sco Complex, (Near Axis Bank) Near Payal Cinema Sector-14 Gurgaon, Haryana- 396125  Tel: 6530436/7/8/9
    Thane  4th Floor, Shankeshwar Arcade, Above Ratnakar Bank, Ghantali Road, Off Ram Maruti Road Thane West- 400601 Tel: 65971216/17/18
    Imphal Manipur Motor Workshop 2nd Floor, M.G. Avenue Opposite Nirmalabas High School Imphal-795001
    Varanasi 4th Floor, Arihant Complex, D- 64/127, Sigra, Varanasi-221010 Mob: 9044011056/9044011061/9044011064
    Mangalore 3rd Floor, Raj Tower, Balmatta Road, Hampankatta, Mangalore-575001 Tel: 9243605512
    Jalandhar 3rd floor, Shanti Tower, SCO No. 37,PUDA Complex, Opp. Tehsil Complex, Jalandhar City Jalandhar-144001 Tel: 0181-6533327/28
    Rajkot 2nd floor, Amrish Kalawad Road, Rajkot-360005 Tel: 0281-6531956/57 /58
    Jammu and Kashmir Hall No. 101, 1st Floor, Block-B2, South block, Bahu Plaza Complex, Jammu-180004 Tel: 0191-2477579/580/583

    A customer can also get in touch with the Grievance Redressal team by either mail, email, or phone.

    • Toll-Free Number: 1800-266-7780
    • Email: customersupport@tata-aig.com
    • Fax: +91-2266546464

    The customer support team will contact the policyholder within 10 days from the time of receipt of the complaint after the customer team has analysed the matter internally. If the policyholder is not satisfied with the response received, he/she can send an email voicing out their concerns to the following address:

    • manager.customersupport@tata-aig.com

    If the policyholder is still not satisfied, he/she can send an email to:

    • head.customerservices@tata-aig.com

    The matter will be examined and a response will be given to the policyholder within 7 working days from the date of receipt of the complaint or query.

    TATA AIG General Insurance Customer Care Reviews

  • Page 1 of 4 1 2 3 4
    • Tata AIG Health Insurance
      "Good for Health"
      0.5 4.0/5 "Great!"
      MY friend have referred Health insurance with TATA AIG, because of the good coverage they give complete family protection. I got the mediclaim amount of Rs. 3 lakhs, they have pre existing cove , I can use after a year. I am satisfied with the policy benefits.
      Was this review helpful? 0
      , bhubaneshwar
      Reviewed on Nov 02, 2018
    • Tata AIG Health Insurance
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I've a health insurance policy with the TATA AIG. The policy is for myself and I've employer provided health insurance for my family. , I am paying a premium of 4000 monthly, the annual coverage of the policy is 5 lacs and I do not have any claim experience with the policy so far.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 26, 2018
    • Tata AIG Health Insurance
      "Optional Policy from TATA AIG"
      0.5 4.0/5 "Great!"
      I have purchased this policy by few months back which is offered by my company. They have provided the policy for me alone. From the office end, they are paying Rs. 2200 as a premium for this policy. I never had any claim experience. I did not call their customer care so far. They had given my name wrong and it has to be correct.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 25, 2018
    • Tata AIG Health Insurance
      "Good policy"
      0.5 4.0/5 "Great!"
      I have my health insured with TATA AIG general insurance from last 10 years, i am not aware of the premium amount but this policy has to be renewed every year. I have no claim experience so far with this insurance and the coverage value is good with this insurance policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 29, 2018
    • Tata AIG Health Insurance
      "Excellent Insurance Policy"
      0.5 5.0/5 "Blown Away!"
      They are very customer friendly people. I have a very good claim experience with them. It is very friendly claim experience and cashless mediclaim. Almost most of the hospital has been covered in the city where I'm living in. There is a sufficient amount of Coverage. If I'm not claiming the policy in this year. Next year i will get extra 50000 as add on in my claim amount.
      Was this review helpful? 0
      , nasik
      Reviewed on May 24, 2018
    • Tata AIG Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with TATA AIG from last 2-3 years and it is a good insurance policy to use. I have not claimed anything so far from this insurance policy. I am not aware of the premium amount as my company pays it. I have a coverage value of Rs 4 lakhs for this insurance.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 09, 2018
    • Tata AIG Health Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my health insured with TATA AIA insurance from last 1 month, the premium amount of this insurance is Rs 33000 which has to be paid every year. I do not have claim experience so far with this insurance and i have a coverage of Rs 60 lakhs for this insurance.
      Was this review helpful? 0
      , kolkata
      Reviewed on Apr 16, 2018
    • Tata AIG Health Insurance
      "Good health insurance policy"
      0.5 5.0/5 "Blown Away!"
      I have got the health insurance policy from TATA AIG around a year ago. The customer support is good with the TATA AIG and they give good responses to the customs. This policy covers 3members in my family and I pay the premium amount of Rs,11,000 ti renew the policy every year.
      Was this review helpful? 0
      , kolkata
      Reviewed on Apr 12, 2018
    • Tata AIG Health Insurance
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have taken a Health insurance with TATA Aig, the insurance was taken since 2008,I have no claim experience with them but 100% covered as cashless treatment.I pay a premium amount of 600 per month.The policy coverage amount three lakhs.customer service i good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 02, 2018
    • Tata AIG Health Insurance
      "Not satisfied with the insurance policy"
      0.5 1.0/5 "Really Bad"
      Without my knowledge the health insurance with TATA AIG GENERAL INSURANCE got opened and took a premium of 5000. The executive informed me after one year the premium amount will be credited back to my account if i have not availed any claim. But till now i have not got the amount and later i closed the insurance.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 09, 2017
    • Tata AIG Health Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I dont have much experience with TATA health insurance service the payment was easy process the premium amount was 8k per year the benefits not gone through the customer service was good the offers are good with TATA for my health insurance service,it was a good service from TATA for my health insurance service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 21, 2017
    • Tata AIG Health Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have accidental coverage with TATA AIG general insurance policy. I got this policy around 3 years ago. I have the medical claim Up to 10lakhs with TATA AIG accidental coverage insurance policy . This policy covers only myself. I have paid Rs,2000 to renew the policy last year.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 17, 2017
    • Tata AIG Health Insurance
      "Good"
      0.5 4.0/5 "Great!"
      I am having the health insurance policy with the TATA AIG general insurance company and I have not faced any claims with them till now. Everything is perfect one with the Tata AIG general insurance company.
      Was this review helpful? 0
      , kolkata
      Reviewed on Nov 13, 2017
    • Tata AIG Health Insurance
      "Worst service"
      0.5 1.0/5 "Really Bad"
      I have cancelled the TATA AIG health insurance policy , because the executives are not customer centric.I have informed the executives saying that I am not interested to go with this policy but they have debited the amount from my credit card and I have asked them refund the amount in time , but they are too much of time to refund the debited amount.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Oct 31, 2017
    • Tata AIG Health Insurance
      "Reasonable"
      0.5 3.0/5 "Satisfactory"
      I do have health insurance policy with the Tata AIG general insurance company and I dont have any claim experience with them . Response is an average one for me like I was not assisted in a proper way and it is very easy to update the information.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Sep 02, 2017
    • Tata AIG Health Insurance
      "Health insurance is too good"
      0.5 3.0/5 "Satisfactory"
      TATA AIG health insurance is very good but there is some scope for improvement when tit comes to customer service. When I call the customer care they are dealing in responding, so I have canceled the plan and I shifted to ICICI LOMBARD. Premuim is 1600 and it is too low
      Was this review helpful? 0
      , satara
      Reviewed on Aug 23, 2017
    • Tata AIG Health Insurance
      "Good health policy"
      0.5 4.0/5 "Great!"
      I got a health insurance policy with TATA AIG for past 2 years. The customer service is good with TATA. I never had any claim experience so far. The medical coverage and the cashless treatment is good with TATA AIG. I pay the premium of Rs.7000 in a year to renew the policy . This policy covers 4 people in my family including me.
      Was this review helpful? 0
      , sonepat
      Reviewed on Jul 18, 2017
    • Tata AIG Health Insurance
      "Good Service"
      0.5 4.0/5 "Great!"
      I have taken a health insurance policy. For myself I got this policy around three years ago. I pay the premium of 3839 . I have no idea of the coverage every years I get as a refund 4000 from the insurance company If I don't claim anything Customer service and other things are really hassle free from I pay the premium as cash
      Was this review helpful? 0
      , ludhiana
      Reviewed on Jul 04, 2017
    • Tata AIG Health Insurance
      "Good Health Coverage"
      0.5 4.0/5 "Great!"
      I am making the premium of around 3000 per year, They gave me the medical coverage for everything except pregnancy and delivery wont cover. For small illness, accidents and cancer it has a coverage. Overall they offered me the medical coverage of Rs.3 lakhs per annum.
      Was this review helpful? 1
      , sangli
      Reviewed on May 11, 2017
    • Tata AIG Health Insurance
      "Very good"
      0.5 5.0/5 "Blown Away!"
      As of now, I have health insurance policy with the TATA AIG general insurance company. Claims are really good with them and on every year, I have claimed around one lakh of Rupees. Premium is around 600 Rupees more per annum and it provides coverage for my full nuclear family. I experienced cashless treatment facilities and it depends on hospitals terms and conditions.
      Was this review helpful? 1
      , mumbai
      Reviewed on Mar 20, 2017
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