Much like the business model of its insurance sector counterparts, Tata AIG is a joint venture between the multi industry conglomerate Tata Group and American International Group(AIG), the insurance giant based in the US. Since its formation in 2001, Tata AIG has been instrumental in providing a wide range of insurance products and allied services in the non life category.
Overview of Tata AIG Auto Insurance
In the auto insurance segment, Tata AIG provides insurance cover for private cars, second hand cars, two wheelers and commercial vehicles. The group extends a variety of insurance options coupled with appealing features such as add on covers and discounts which makes it one of the most popular insurance companies in the consumer market today. The auto insurance policies offer both comprehensive and third party cover depending on the vehicle insured.
The third party cover includes loss/damage/injury caused to third party property or person. Cover on the insured vehicle provides protection against damage caused to the vehicle and accessories.
Benefits of Tata AIG Auto Insurance
Hassle free claims process
The group provides round the clock customer support for easy management of claims. In about 48 hours from the time of claim registration, surveyors representing the insurer will be sent to asses the loss including the extent of damages. Costs of repairs and replacements at network garages are settled directly making it cashless and hassle free.
Discounts on premium(new policy and renewals)
Based on the eligibility, you can qualify for attractive discounts on basis of NCB(No claim bonus), additional discount for increasing the voluntary excess component and for installing anti theft devices in the insured vehicle. Also, members of registered automobile associations qualify for cuts in premium amount.
The discounts are applicable all round the year on both renewals and new policies.
Massive range of add on covers
Add on covers provide extra protection or service to the standard insurance cover. The options provided by Tata AIG under this category not only extend protection, but also provides ad hoc features such as emergency transport and towing services in case of breakdowns. The add on covers are available in four packages - Gold, Pearl, Titanium and Platinum.
Round the clock customer support
All queries and claims are handled by dedicated customer services teams which work round the clock in providing an all round assistance. This service can be accessed by means of a toll free number. In case of emergency, support is also available in the form of assistance in towing the vehicle, finding a nearby accomodation etc.
Online policy management
All services relating to policy are easily accessible under a single window online. Options such as policy renewals, premium payments, claims management are available for the customer in the DIY format. One can also view the claim status, modify contact information and do a lot more with online tools from Tata AIG.