• Paul Merchants FASTag

    FASTag is a digital toll tag that works on Radio Frequency Identification (RFID) technology and enables you to make cashless toll payments on highways. The tag is linked to your prepaid account and will be affixed on your vehicle’s windshield. The tag reader present at the toll plaza will scan the FASTag as the vehicle passes by and the toll amount will get deducted from your prepaid account automatically. You will receive an SMS alert for every transaction you make with your tag. Using FASTag makes the toll payment process smooth and quick without you having to wait in long lines.

    Today various banks in India are offering the FASTag facility including Paul Merchants Bank. If you are a customer of Paul Merchants Bank, then you can avail yourself of the FASTag facility provided by the bank.

    Benefits of using Paul Merchants FASTag

    Some of the benefits of using Paul Merchants FASTag facility are:

    • Cashless payment: There is no need to carry cash when you avail the FASTag facility from Paul Merchants.
    • Faster mode of transaction: You don’t have to stand in long queues to pay your toll fees. The FASTag reader present at the toll plaza scans the tag and the toll amount gets automatically deducted from the prepaid account.
    • Online recharge: You can recharge your FASTag account using your through net banking or through credit/debit card.
    • SMS alerts: You will also receive SMS alerts every time you make toll payments using the FASTag facility. This process of toll payment is safe.

    Documents required to apply for Paul Merchants FASTag

    Given below is the list of documents you will have to submit in order to apply for FASTag:

    • Passport size photograph of the vehicle owner
    • Registration Certificate (RC) of the vehicle owner
    • KYC documents as per the category of the vehicle owner
    • Proof of address and proof of ID

    Paul Merchants FASTag fees and charges

    You need to pay the following fees and charges for the Paul Merchants FASTag:

    1. FASTag issuance charges: Rs.100 (inclusive of GST)
    2. FASTag reissuance charges: Rs.100 (inclusive of GST)
    3. FASTag security deposit & minimum balance as per the type of vehicle is as follows:
    Type of Vehicle Minimum load (Rs) Security Deposit (Rs)
    Car/van/jeep (VC4) 200 200
    Tata Ace and similar mini light commercial vehicle 200 200
    Light commercial vehicle 150 300
    Mini bus (VC9) 150 300
    Light commercial vehicle 3-axle (VC6) 300 400
    4-to 6-axle vehicle 300 500
    7 or 7+ axle vehicle 300 500
    Bus 2-axle (VC7) 300 400
    Earth Moving Equipment/Heavy Construction Machinery 300 500

    Note: GST and convenience fee is applicable on online recharge

    Dos and don’ts while affixing Paul Merchants FASTag

    You need to take care of the following points while affixing FASTag on your vehicle:

    Dos Don’ts
    To paste FASTag, remove the adhesive liner present on the tag. Do not try to remove or reposition the FASTag once pasted on the vehicle.
    Paste the sticker on the top middle of the vehicle’s windshield from inside. Do not paste the FASTag if the surface is wet or dirty.
    Press the FASTag gently after pasting. Do not use any additional adhesive to paste the FASTag.

    FAQs on Paul Merchants FASTag

    1. Can the same FASTag be used for multiple vehicles?

      No, the same FASTag cannot be used for multiple vehicles. You have to use separate FASTags for separate vehicles.

    2. How long is the Paul Merchants FASTag account valid for?

      The Paul Merchants FASTag is valid for a period of 5 years. Once you buy it, you will have to recharge or top-up the tag according to your requirements.

    3. Are there separate lanes for FASTag users?

      Yes, FASTag lanes are separate in all toll plazas which are enabled with FASTag. In these toll plazas, the lanes are separated to allow quicker passage through the toll gates.

    4. What should I do if my Paul Merchants FASTag is damaged or lost?

      In case you lose your Paul Merchants FASTag, you need to get in touch with the bank immediately through their customer care service and block the previous FASTag. If you have any remaining balance on the card, the same will be refunded to your new card once it is issued.

    5. What should I do if the toll amount gt deducted twice from my Paul Merchants FASTag?

      You need to repost the issue immediately on Paul Merchant’s customer care number 18001371333; customer support will review your request and take the required action.

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