Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Dena Bank Personal Loan Customer Care is Rated as "Great!" by 92905 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Dena Bank Personal Loan Customer Care

    Dena Bank is a leading nationalised bank in India that is committed to providing affordable banking products and services. You can get in touch with the bank for deposits, loans, internet banking, international banking, SME banking, DEMAT services, and corporate banking services. Dena Bank has an excellent personal banking vertical that offers a broad array of products and services to help you handle your personal needs. You can choose from the bank’s deposit schemes and loan schemes according to your preferences and requirements.

    The bank processes applications very quickly without any delay in order to not keep customers waiting. You can enjoy banking products with great features at economical interest rates. It has a dependable customer care facility that enables individuals to avail good solutions quickly.

    Dena Bank Personal Loan Customer Care

    Dena Bank has a first-rate customer helpdesk with different phone numbers and email address for multiple purposes. You can use any of the contact details as per your preferences and requirements, and get your doubts clarified. Even if you have a complaint, you can get in touch with the bank and express your concern to the customer care representative clearly. Dena Bank has skilled executives who will listen to you carefully and offer accurate solutions.

    The bank’s customer care desk is exclusively dedicated to resolving your hassles completely without any keeping anything pending. The bank has 2 different helpdesks for digital banking troubles and non-digital banking issues. The digital banking helpdesk works 24 hours and 7 days a week. On the other hand, the non-digital banking helpdesk works from 10:00 am to 5:00 pm on business days.

    Dena Bank customer helpdesk details:

    Customer care number for digital banking issues (toll-free) 18002336427
    Email address for digital banking issues statement@denabank.co.in denamconnect@denabank.co.in denaiconnect@denabank.co.in
    Customer care number for problems not related to digital banking (toll-free) 1800225740
    Email address for problems not related to digital banking csc@denabank.co.in
    Details for making complaints via SMS Send a text message of ‘DENAHELP’ to 56677

    The customer helpdesk of Dena Bank requires every customer to update his or her accurate mobile number and email address in the records of the bank on a regular basis. This is helpful as the bank can communicate any updates regarding any alterations related to different products of the bank promptly to you.

    In case you want to approach the bank without calling them or sending an email to them, you can visit the customer service cell of the bank, which is located in Mumbai.

    You may also talk to the manager of your Dena Bank branch, who will be available from 2:30 p.m. to 4:30 p.m. on the 15th of every month. In case the 15th is a holiday or a half day, the manager will be present at the branch the next day. You can express your grievances and concerns to the branch manager frankly. The manager will take necessary action in order to resolve your issue thoroughly.

    Dena Bank Online Complaint Procedure

    Dena Bank enables you to make complaints online by visiting the official website of the bank. On the site, you will need to go to the customer helpdesk section. Here, you will need to click on ‘Register Online Complaint’.

    Once you click on this link, you will have to select existing customer or non-existing customer. If you are an existing customer, you will have to enter your account number, your name, your address, city, state, name of your branch, your mobile number, email address, nature of complaint, and category of your complaint. You may also attach a certain file to give proof to your complaint. You will then have to enter the captcha code and then click ‘Submit’. If you are a non-existing customer, you will have to enter all the details mentioned above without an account number.

    You can also monitor the status of your complaint online. You will be provided with a ticket number after you submit your complaint. To track its status, you will need to enter this ticket number and click ‘Submit’. Your screen will now show the status of your complaint related to your personal loan or any other product.

    With the help of Dena Bank’s customer care facility, you can get answers to your queries and solutions for your grievances in a jiffy!

    Dena Bank Personal Loan

    Dena Bank has one personal loan product known as the Dena Suvidha (Personal Loan) Scheme. It is given to anyone for meeting his or her personal requirements effectively. Whether you want to arrange your wedding or sponsor your higher education plans or pay for your medical treatment or for any uncertain event, you can apply for a personal loan from Dena Bank and then repay it comfortably via equated monthly installments (EMIs).

    Features and Benefits of Dena Bank Personal Loan

    • This loan can be taken by any permanent employee of any organisation.
    • You will need to be at least 24 years old and not more than 55 years old while applying for this loan.
    • You will need to be working in a government or public sector or any other well-recognised organisation for at least 2 years.
    • The minimum loan amount is Rs.15,000.
    • Your gross monthly income should be at least Rs.15,000.
    • You will need to have an agreement with Dena Bank for your salary disbursal or get an undertaking from your employer.
    • There is no margin on this particular loan.
    • There is a processing fee of 1% on this loan amount.
    • The interest rate for this loan ranges from 13% to 14%.
    • The maximum loan amount is as follows:
    • 3 times of your net monthly income, which can be repaid in 12 months OR Rs.10 lakh, whichever is lesser
    • 6 times of your net monthly income, which can be repaid in 24 months
    • 9 times of your net monthly income, which can be repaid in 36 months
    • You can repay it within 36 months through EMIs.
    • The loan will get disbursed to you by crediting to your savings account.
    • You can apply for the Dena Suvidha (Personal Loan) Scheme online by visiting the bank’s official website.
    • The interest for this loan will be charged on a daily reducing balance method.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I have taken my personal loan with CITI bank 10 years back. I have a faced a major issues with EMI deductions and i have even raised a complaint also then the step was taken but i have went through a lot of issues due to that . My Credit score was also affected which was very disappointing . I have taken 50,000 and the interest rate was satisfactory .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • Kotak Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting the loan had been very good and verification process had been very simple and easy. The loan amount which they had provided had been satisfactory which was about 2,20,000 and the interest rate with them also had been okay which was 18%. Overall it had been a good experience.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My experience was quite satisfactory with bank bazaar . This is my first experience and there are no complaints.The website is very user friendly and easy to navigate . The web portal's accuracy and speed is good therefore I would recommend this site to all.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It had been a very good experience with this Personal loan and the process in getting this loan had been smooth and easy. The loan amount which they had provided had been satisfactory and the interest rate with them had been nominal when compared with the market rate. The customer support of them and their staff responses had been good while the processing of the loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDFC Bank. The loan amount was 3 lakhs and the interest rate was stayfscatory . The process was very smooth and there is no processing fee here. I completely satisfied with the service here and i liked the coordination also., The loan was approved on time so I would like tor recommend to others.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Awesome Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I never faced any issues with their services. I've applied for a personal loan via Bankbazaar and the whole application and the documentation process was smooth and hassle free.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • Citibank Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've taken a personal loan from the Citi bank for Rs. 5.7L for 4 years. It was very good, The interest was normal. I got the loan amount with in a week. There was a bank strike other than that there were no issues during the loan application.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I applied for a ,personal loan via BankBazaar. It was very good, the customer support follow up was also very good. BankBazaar is a convenient platform to apply for various financial products online. I even recommended BankBazaar to some of my friends.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC Rs. 3.6 Lacs for 5 years. It was amazing, I applied directly but rejected the application. When I applied online I got the loan amount with in 5 days. The interest rate is normal when comparing with the other banks
      Was this review helpful? 0
      , pune
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting this loan had been smooth and easy, where the loan amount which they had provided also had been satisfactory as well. The interest rate which they where charging had been nominal and there has not been any processing fee or any sort of extra charges which they had charged so far. Overall it had been a good experience with them.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC bank for 2.5 lacs, it was a good experience, the interest was lower. I got the loan amount2-3 days. There were some issues with the address verification. Overall it has been a very good experience in taking a personal from the HDFC bank.
      Was this review helpful? 0
      , kurnool
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar services for a while. They offered Excellent service, I got the loan with in 2 days. The customer support follow up was also good during the application. I never faced any issues during the application.
      Was this review helpful? 0
      , kurnool
      Reviewed on Jul 20, 2018
    • Fullerton Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I took a ,personal loan from the Fullerton Rs. 2Lacs for 5 years. The loan experience was good, rate of interest is high. The whole application and the documentation process was smooth and hassle free. I got the loan amount quickly.
      Was this review helpful? 0
      , kurnool
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank for 2 lacs, I applied at the branch and it was also pre-approved . There were no hassles during the application and documentation. It was a smooth personal loan experience. The interest rate was also nominal.
      Was this review helpful? 0
      , haridwar
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the BankBazaar platform for a while. The response was good. The customer support follow up was also good during the application process. I never faced any issues during the application and the documentation. BankBazaar is a convenient platform to compare and choose various banking products.
      Was this review helpful? 0
      , haridwar
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      I have taken my personal loan via BANK BAZAAR . The customer service and responses was up to the mark. The website is very user friendly and easy to understand but few information which is given on the website is not consistent which can be worked on .
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • HDB Financial Services Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDB FINANCE. The loan amount was 3,30,000 and the interest rate was satisfactory and the tnrue period was 3 years,. I had a very smooth process here but the documentation was but tedious sine they requested lot of documents to submit but the process was very nominal. They have sanctioned the loan with the committed time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Normal service"
      0.5 4.0/5 "Great!"
      The process in getting this personal loan had been a little slow and the process has took some delay. The loan amount which they had provided had been satisfactory but the interest rate has been a little high when compared with the market rate. I have taken this loan for the Home Renovation.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I took a personal loan from the HDFC bank for 2.3 lacs, the experience is good, The interest rate was normal. I got the loan amount with in 7 working days, the customer support follow up was also very good. it was a hassle free loan experience with the HDFC bank.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I've been using the BankBazaar platform for a while. The service was good, customer support was good. I got the loan pretty soon. BankBazaar is a convenient marketplace to apply for for various financial products online.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 20, 2018
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