Multiple banks. Different interest rates. Call it a "conflict of interest".
  • Dena Bank Personal Loan Customer Care is Rated as "Great!" by 98041 Users

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    Promised Interest Rate

    Customer Service

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    Personal Loan BYTES FROM OUR KITCHEN

    Dena Bank Personal Loan Customer Care

    Dena Bank is a leading nationalised bank in India that is committed to providing affordable banking products and services. You can get in touch with the bank for deposits, loans, internet banking, international banking, SME banking, DEMAT services, and corporate banking services. Dena Bank has an excellent personal banking vertical that offers a broad array of products and services to help you handle your personal needs. You can choose from the bank’s deposit schemes and loan schemes according to your preferences and requirements.

    The bank processes applications very quickly without any delay in order to not keep customers waiting. You can enjoy banking products with great features at economical interest rates. It has a dependable customer care facility that enables individuals to avail good solutions quickly.

    Dena Bank Personal Loan Customer Care

    Dena Bank has a first-rate customer helpdesk with different phone numbers and email address for multiple purposes. You can use any of the contact details as per your preferences and requirements, and get your doubts clarified. Even if you have a complaint, you can get in touch with the bank and express your concern to the customer care representative clearly. Dena Bank has skilled executives who will listen to you carefully and offer accurate solutions.

    The bank’s customer care desk is exclusively dedicated to resolving your hassles completely without any keeping anything pending. The bank has 2 different helpdesks for digital banking troubles and non-digital banking issues. The digital banking helpdesk works 24 hours and 7 days a week. On the other hand, the non-digital banking helpdesk works from 10:00 am to 5:00 pm on business days.

    Dena Bank customer helpdesk details:

    Customer care number for digital banking issues (toll-free) 18002336427
    Email address for digital banking issues statement@denabank.co.in denamconnect@denabank.co.in denaiconnect@denabank.co.in
    Customer care number for problems not related to digital banking (toll-free) 1800225740
    Email address for problems not related to digital banking csc@denabank.co.in
    Details for making complaints via SMS Send a text message of ‘DENAHELP’ to 56677

    The customer helpdesk of Dena Bank requires every customer to update his or her accurate mobile number and email address in the records of the bank on a regular basis. This is helpful as the bank can communicate any updates regarding any alterations related to different products of the bank promptly to you.

    In case you want to approach the bank without calling them or sending an email to them, you can visit the customer service cell of the bank, which is located in Mumbai.

    You may also talk to the manager of your Dena Bank branch, who will be available from 2:30 p.m. to 4:30 p.m. on the 15th of every month. In case the 15th is a holiday or a half day, the manager will be present at the branch the next day. You can express your grievances and concerns to the branch manager frankly. The manager will take necessary action in order to resolve your issue thoroughly.

    Dena Bank Online Complaint Procedure

    Dena Bank enables you to make complaints online by visiting the official website of the bank. On the site, you will need to go to the customer helpdesk section. Here, you will need to click on ‘Register Online Complaint’.

    Once you click on this link, you will have to select existing customer or non-existing customer. If you are an existing customer, you will have to enter your account number, your name, your address, city, state, name of your branch, your mobile number, email address, nature of complaint, and category of your complaint. You may also attach a certain file to give proof to your complaint. You will then have to enter the captcha code and then click ‘Submit’. If you are a non-existing customer, you will have to enter all the details mentioned above without an account number.

    You can also monitor the status of your complaint online. You will be provided with a ticket number after you submit your complaint. To track its status, you will need to enter this ticket number and click ‘Submit’. Your screen will now show the status of your complaint related to your personal loan or any other product.

    With the help of Dena Bank’s customer care facility, you can get answers to your queries and solutions for your grievances in a jiffy!

    Dena Bank Personal Loan

    Dena Bank has one personal loan product known as the Dena Suvidha (Personal Loan) Scheme. It is given to anyone for meeting his or her personal requirements effectively. Whether you want to arrange your wedding or sponsor your higher education plans or pay for your medical treatment or for any uncertain event, you can apply for a personal loan from Dena Bank and then repay it comfortably via equated monthly installments (EMIs).

    Features and Benefits of Dena Bank Personal Loan

    • This loan can be taken by any permanent employee of any organisation.
    • You will need to be at least 24 years old and not more than 55 years old while applying for this loan.
    • You will need to be working in a government or public sector or any other well-recognised organisation for at least 2 years.
    • The minimum loan amount is Rs.15,000.
    • Your gross monthly income should be at least Rs.15,000.
    • You will need to have an agreement with Dena Bank for your salary disbursal or get an undertaking from your employer.
    • There is no margin on this particular loan.
    • There is a processing fee of 1% on this loan amount.
    • The interest rate for this loan ranges from 13% to 14%.
    • The maximum loan amount is as follows:
    • 3 times of your net monthly income, which can be repaid in 12 months OR Rs.10 lakh, whichever is lesser
    • 6 times of your net monthly income, which can be repaid in 24 months
    • 9 times of your net monthly income, which can be repaid in 36 months
    • You can repay it within 36 months through EMIs.
    • The loan will get disbursed to you by crediting to your savings account.
    • You can apply for the Dena Suvidha (Personal Loan) Scheme online by visiting the bank’s official website.
    • The interest for this loan will be charged on a daily reducing balance method.

    Personal Loan Reviews

    • Bank Bazaar Personal Loan
      "Awesome one stop shop "
      0.5 5.0/5 "Blown Away!"
      Various option available in Bank Bazaar, rather going to direct financier. here we can analyze the real information in website without going anywhere. I am using the site for past 2 months, the portal is good to post the request. The customer support team gave me the proper information.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jan 14, 2019
    • Tata capital Personal Loan
      "Satisfactory Experience"
      0.5 4.0/5 "Great!"
      I am satisfied with Tata Capital documentation part and they have fulfilled the commitment on my personal loan. The interest rate is quite nominal they gave me the same thing which provided by other banks. Even the door step documentation process is good.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jan 14, 2019
    • Axis Bank Personal Loan
      "Reduce the charges"
      0.5 5.0/5 "Blown Away!"
      I took my personal loan in Axis Bank before 4.5 years back and its been completed before 5 to 6 months have taken top-up loan. The customer service is very good. The charges are more compared to other banks. The loan duration is 5 years. Monthly installment is 5600 rupees through net banking.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The customer service and response was better. I have been using the bank bazaar website for past 2 years, It was helpful to take credit card,loans and to check the credit score. Am comfortable with the mobile app. Most I like the responsibility is very good and process was simple.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 14, 2019
    • Early Salary Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I took my personal loan from Early Salary through online channel. The customer service is good and the response was proper. The interest rate is better, I have taken 18K from the Early Salary and have completed one EMI and two more is pending. The documents are collected by the executive.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The customer service and response was good. This is the first time with bank bazaar and it was recommended by my friend. The response was very quick from the bank bazaar, It is easy to compare and take the loan. Am comfortable with the mobile application.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 14, 2019
    • Early Salary Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      The executive did not came to collect my documents and have tried to contact him, does not respond to me. The rate of interest is nominal. The process was easy in Early Salary to take the personal loan. The processing fee is okay. I have taken a loan for 35K which will be paid at single payment. I have request to extend my loan amount.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      This is the first time I have logged in bank bazaar for the personal loan which has been recommended by some one. Its pretty good and feasible. I am able to compare with the multiple banks at one platform. I have used the website,I don't prefer mobile application.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jan 14, 2019
    • Citibank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      I have taken my personal loan from Citi Bank through online channel. I think the interest rate which can be lower compare to other banks. I believe they have charged the processing fee which is minor amount because have not received the whole amount on my loan. They took 3 to 4 days for the disbursement. My documents are collected by the executive.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Good"
      0.5 3.5/5 "Pretty good"
      I am happy with the bank bazaar and it was mentioned as paper less but at last they have requested for cheque leaf and other hard copy, this is to be informed to the customer in prior. The customer service is good, they were not very clear about the documentation alone. I used the website.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 14, 2019
    • Tata capital Personal Loan
      "Good"
      0.5 3.5/5 "Pretty good"
      I guess the rate of interest is best which was given by Tata Capital where others are given more percentage. I opted for 3 years, I don't know about the terms and conditions for foreclosure. The executive came to my office and took some documents. The process was immediate and not has lengthy.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      Bank Bazaar is good and sometimes the requirements are not fulfilled interms of rate of interest on the personal loan. There was no issues with the customer service and i would say its good. I am using the site for more than 2 to 3 years and have checked the credit score and showing some closed loans.
      Was this review helpful? 1
      , mohali
      Reviewed on Jan 14, 2019
    • IndusInd Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      They have given me a good service. I am satisfied with the Induslnd Bank. They have taken bit longer time to collect the documents. The rate of interest was prompt and there was no processing fee. They took a week to deliver the loan amount. I can do partial payment and foreclosure anytime without charges.
      Was this review helpful? 1
      , mohali
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Good"
      0.5 4.5/5 "Excellent!"
      I have applied for the personal loan in bank bazaar, the representative was very co-operative. probably am using it for 3 to 4months and have known it through online. Everything was fine and used the mobile app which was easy to compare and hassle free.
      Was this review helpful? 1
      , chandigarh
      Reviewed on Jan 14, 2019
    • Early Salary Personal Loan
      "Good"
      0.5 4.5/5 "Excellent!"
      I have no issues with the Early Salary and there is no need for me to contact their customer service. Only one thing is the rate of interest and charges are high compared to others. I have taken the loan of 20, 000 rupees. The documentation procedure was perfectly fine.
      Was this review helpful? 1
      , chandigarh
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      I have to be a mediator for the bank and bank bazaar and need to followup every day. After disbursing They said will get Amazon gift voucher which I yet to receive. Its my first time and known through online Google search and TV advertisement. Their mobile app was simple and handy.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jan 14, 2019
    • HDFC Bank Personal Loan
      "Need to improve the service"
      0.5 2.0/5 "Expected more"
      HDFC have delayed too much in disbursing the loan. The rate of intersect and charges are good. The document are submitted online, I opted for 4 years. The partial payment can be done after one year and they charge 4% for foreclosure. The customer service and response was not up to the mark.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I have dealt with bankbazaar.com for the first time to apply the personal loan. Initially I used to check my credit score and later have tried for the loans. The process was very good and it was done without any hassle. Am comfortable with the website than my phone. I like the service very much.
      Was this review helpful? 1
      , hosur
      Reviewed on Jan 14, 2019
    • HDFC Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      The process was very faster and the response was on time. They have delivered the loan within a week. The documentation procedure was easy and have submitted online and as well as to the executive. I think the rate of interest was little bit high suggest them to reduce the charges. The loan tenure is 5 years and its a fixed interest rate.
      Was this review helpful? 1
      , hosur
      Reviewed on Jan 14, 2019
    • Bank Bazaar Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I got the personal loan through bankbazaar.com and it was my first time experience. I have used the website on my mobile phone which was simple to access. I have received the promotional message. I have checked my credit score and have checked personally with HDFC, both are not matching.
      Was this review helpful? 1
      , nellore
      Reviewed on Jan 14, 2019
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