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  • Dena Bank Personal Loan Customer Care is Rated as "Great!" by 91556 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Dena Bank Personal Loan Customer Care

    Dena Bank is a leading nationalised bank in India that is committed to providing affordable banking products and services. You can get in touch with the bank for deposits, loans, internet banking, international banking, SME banking, DEMAT services, and corporate banking services. Dena Bank has an excellent personal banking vertical that offers a broad array of products and services to help you handle your personal needs. You can choose from the bank’s deposit schemes and loan schemes according to your preferences and requirements.

    The bank processes applications very quickly without any delay in order to not keep customers waiting. You can enjoy banking products with great features at economical interest rates. It has a dependable customer care facility that enables individuals to avail good solutions quickly.

    Dena Bank Personal Loan Customer Care

    Dena Bank has a first-rate customer helpdesk with different phone numbers and email address for multiple purposes. You can use any of the contact details as per your preferences and requirements, and get your doubts clarified. Even if you have a complaint, you can get in touch with the bank and express your concern to the customer care representative clearly. Dena Bank has skilled executives who will listen to you carefully and offer accurate solutions.

    The bank’s customer care desk is exclusively dedicated to resolving your hassles completely without any keeping anything pending. The bank has 2 different helpdesks for digital banking troubles and non-digital banking issues. The digital banking helpdesk works 24 hours and 7 days a week. On the other hand, the non-digital banking helpdesk works from 10:00 am to 5:00 pm on business days.

    Dena Bank customer helpdesk details:

    Customer care number for digital banking issues (toll-free) 18002336427
    Email address for digital banking issues statement@denabank.co.in denamconnect@denabank.co.in denaiconnect@denabank.co.in
    Customer care number for problems not related to digital banking (toll-free) 1800225740
    Email address for problems not related to digital banking csc@denabank.co.in
    Details for making complaints via SMS Send a text message of ‘DENAHELP’ to 56677

    The customer helpdesk of Dena Bank requires every customer to update his or her accurate mobile number and email address in the records of the bank on a regular basis. This is helpful as the bank can communicate any updates regarding any alterations related to different products of the bank promptly to you.

    In case you want to approach the bank without calling them or sending an email to them, you can visit the customer service cell of the bank, which is located in Mumbai.

    You may also talk to the manager of your Dena Bank branch, who will be available from 2:30 p.m. to 4:30 p.m. on the 15th of every month. In case the 15th is a holiday or a half day, the manager will be present at the branch the next day. You can express your grievances and concerns to the branch manager frankly. The manager will take necessary action in order to resolve your issue thoroughly.

    Dena Bank Online Complaint Procedure

    Dena Bank enables you to make complaints online by visiting the official website of the bank. On the site, you will need to go to the customer helpdesk section. Here, you will need to click on ‘Register Online Complaint’.

    Once you click on this link, you will have to select existing customer or non-existing customer. If you are an existing customer, you will have to enter your account number, your name, your address, city, state, name of your branch, your mobile number, email address, nature of complaint, and category of your complaint. You may also attach a certain file to give proof to your complaint. You will then have to enter the captcha code and then click ‘Submit’. If you are a non-existing customer, you will have to enter all the details mentioned above without an account number.

    You can also monitor the status of your complaint online. You will be provided with a ticket number after you submit your complaint. To track its status, you will need to enter this ticket number and click ‘Submit’. Your screen will now show the status of your complaint related to your personal loan or any other product.

    With the help of Dena Bank’s customer care facility, you can get answers to your queries and solutions for your grievances in a jiffy!

    Dena Bank Personal Loan

    Dena Bank has one personal loan product known as the Dena Suvidha (Personal Loan) Scheme. It is given to anyone for meeting his or her personal requirements effectively. Whether you want to arrange your wedding or sponsor your higher education plans or pay for your medical treatment or for any uncertain event, you can apply for a personal loan from Dena Bank and then repay it comfortably via equated monthly installments (EMIs).

    Features and Benefits of Dena Bank Personal Loan

    • This loan can be taken by any permanent employee of any organisation.
    • You will need to be at least 24 years old and not more than 55 years old while applying for this loan.
    • You will need to be working in a government or public sector or any other well-recognised organisation for at least 2 years.
    • The minimum loan amount is Rs.15,000.
    • Your gross monthly income should be at least Rs.15,000.
    • You will need to have an agreement with Dena Bank for your salary disbursal or get an undertaking from your employer.
    • There is no margin on this particular loan.
    • There is a processing fee of 1% on this loan amount.
    • The interest rate for this loan ranges from 13% to 14%.
    • The maximum loan amount is as follows:
    • 3 times of your net monthly income, which can be repaid in 12 months OR Rs.10 lakh, whichever is lesser
    • 6 times of your net monthly income, which can be repaid in 24 months
    • 9 times of your net monthly income, which can be repaid in 36 months
    • You can repay it within 36 months through EMIs.
    • The loan will get disbursed to you by crediting to your savings account.
    • You can apply for the Dena Suvidha (Personal Loan) Scheme online by visiting the bank’s official website.
    • The interest for this loan will be charged on a daily reducing balance method.

    Personal Loan Reviews

    • review Personal Loan
      "Average service"
      0.5 2.0/5 "Expected more"
      I have taken this loan almost 3-4 years back, but the rate of interest they have been charging had been a little high. The process had been a little time consuming. I have taken this loan amount for the purchase of a car. It would have been great if it had taken less time during the process and the loan amount had been sufficient.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 21, 2018
    • review Personal Loan
      "Average service"
      0.5 2.0/5 "Expected more"
      I have taken this loan almost 3-4 years, the loan amount which they had been provided had been satisfactory. They had been provided with an average service, where they need to be improved in lot parameters. I have taken this loan for the purchase of a mobile.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 21, 2018
    • Bank Bazaar Personal Loan
      "A very good service"
      0.5 5.0/5 "Blown Away!"
      The bank bazaar service is quite responsive. The customer support service is excellent with the bank bazaar team. I Know bank bazaar for the past one year. I use the bank bazaar mobile application which is good to use and I am satisfied with it.
      Was this review helpful? 0
      , paradip
      Reviewed on May 21, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The HDFC bank was ready to approve the personal loan on time. But I haven't got the loan ,because I have postponed my plan, that was the reason I haven't got the loan from them. The rate of interest and the charges are average when compared with others.
      Was this review helpful? 0
      , paradip
      Reviewed on May 21, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      The bank bazaar service was good in concern to my personal loan application, I have got better response from the bank bazaar. I have got the immediate call back from the bank bazaar team after applying for the personal loan. I use the bank bazaar website while applying for the personal loan which is easy to use .
      Was this review helpful? 0
      , vijayawada
      Reviewed on May 21, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The Fullerton finance limited was ready to approve the personal loan, but the required documents were not available to submit. The customer support service and the response was good from the Fullerton. The rate of interest and the charges were average here.
      Was this review helpful? 0
      , vijayawada
      Reviewed on May 21, 2018
    • HDFC Bank Personal Loan
      "Need to reduce charges"
      0.5 3.5/5 "Pretty good"
      My personal loan experience was good with HDFC bank, the loan amount was sufficient but the rate of interest was high when compared to other banks. Customer service was good and they followed up on time. I prelcosed this loan due to personal reason and i had to pay a penalty for it.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 21, 2018
    • HDFC Bank Personal Loan
      "HDFC BANK Personal Loan"
      0.5 5.0/5 "Blown Away!"
      I have my personal loan wit HDFC bank which was taken in few days. The loan amount was 50,000 and the interest rate was 15.75% which is too high . The tenure period was 12 months. The customer service and responses was really good. The loan was approve on time and I have not faced any inconvenience with the process,.
      Was this review helpful? 0
      , noida
      Reviewed on May 21, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The follow up was very good from the bazaar team and there was an executive who gave me excellent service . The requirement has been fulfilled through the bank bazaar executive. The customer support service and the response was excellent with bank bazaar.
      Was this review helpful? 0
      , hosur
      Reviewed on May 21, 2018
    • ICICI Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The personal loan process was good from the ICICI bank but the rate of interest and the charges were quite high and they haven't gave me any chance to negotiate. They took around 3 weeks time to disburse the loan amount. The rate of interest and the charges need to be reduced.
      Was this review helpful? 0
      , hosur
      Reviewed on May 21, 2018
    • HDFC Bank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have my personal loan wit HDFC bank which was taken 1 year back. The loan amount was 3 lakhs and the interest rate was 10.99% which is average . The tenure period was 36 months. The customer service and responses was really good. The loan was approve don time and I have not faced any inconvenience with the process,.
      Was this review helpful? 0
      , thane
      Reviewed on May 20, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank. The loan application was completely paperless. The loan amount was credited to my account quickly. Overall the whole application process was really fast and hassle free. It is so easy to apply for personal with HDFC
      Was this review helpful? 0
      , secunderabad
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 4.5/5 "Excellent!"
      Bank bazaar is a one stop solution for all the financial products . The customer service and responses was really good. The website is very user friendly and easy to navigate . The web portals accuracy and speed is good so I would like to recommend to others.,
      Was this review helpful? 0
      , pune
      Reviewed on May 20, 2018
    • Citibank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have approached CITI bank for my personal loan . Their interest rate was very high so I have canceled and taken with HDFC bank. I was looking for 8 lakhs and the interest rate was 15.85% which si very high . The customer service and responses was good.
      Was this review helpful? 0
      , pune
      Reviewed on May 20, 2018
    • HDB Financial Services Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan with HDFC bank 3 years back. The loan amount was 1,14,000 and the interest rate was 11-12% which is average . The customer service and responses was really good. The process was very good and they haves sanctioned the loan with the committed time .
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Bank bazaar is a good platform for all the financial products . The customer service and responses really good. The website has many good options on banks and interest rate . The web portal's accuracy and speed is good.My overall experience was good.
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • Fullerton Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have approached FULLERTON for my personal loan. There is no requirement for the loan as of now so i have canceled the loan process. The loan amount was 4 laksh and interest rate was 30% which is high .The customer service and responses was good.
      Was this review helpful? 0
      , aurangabad
      Reviewed on May 20, 2018
    • IndusInd Bank Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with INDUSIND BANK. They have rejected the application. They have collected all the documents. The customer service and responses was very good. I was looking for 3 lakhs and the interest rate .My overall experience was good.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • ICICI Bank Personal Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      My personal loan was taken with ICICI bank few months back. The loan amount was 4 lakhs and the interest rate was 10.99%n which is satisfactory . The customer service and responses was very good,. The process was bit lengthy and they have take much time. They have provided door step service for collecting documents.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC bank few months back. The loan amount was 5 lakhs and the interest rate was 10.99% which is average . The tenure period was 5 years and the process easy very smooth. They have sanctioned the loan with the committed time.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
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