A "low interest" loan shouldn't mean you have very little interest in paying it back!
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    We found 2 Dena Bank Home Loan Customer Care

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    8.55% - 8.65% Floating
    0.5%
    20L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good To Know
    Eligibility Criteria
    11.25% - 11.75% Fixed
    0.5%
    20L - 10Crs
    1-30 Years
    Response Time Within 30 minutes
    Rs.5,000 Amazon voucher free
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good To Know
    Eligibility Criteria

    Dena Bank Home Loan Customer Care is Rated as "Great!" by 31 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Home Loan BYTES FROM OUR KITCHEN

    Overview:

    Dena Bank Home Loan customers can voice their complaints regarding any product or service provided by the bank. As a customer, you can make a complaint against any official belonging to Dena Bank. Anonymous complaints are not entertained as per rules, however the bank has a right to investigate if the Chief Vigilance Officer orders so.

    Dena Bank customer complaints should be directed to the CVO. You can contact the bank for any issues or concerns in any of the following ways:

    Contact Customer Service Cell:

    Customers can reach the customer service cell of Dena Bank at:

    Dena Corporate Centre:

    C-10, G Block,

    Bandra-Kurla Complex,

    Bandra (E),

    Mumbai – 400 051

    Call the Bank:

    Dena Bank can also be reached over telephone for general concerns and grievances at the following numbers:

    Dena Bank Tel. 022-26545361

    You can also call on the toll free number of the bank: 1800-225740.

    Dena Bank Toll Free 1800-22-57-40

    E-mail the Bank:

    Customers can send their grievances and complaints in an e-mail to the bank to the following address: [email protected]

    Dena Bank E-mail [email protected]

    SMS your Complaints:

    Customers of Dena Bank can also make complaints by sending an SMS to the bank. You just have to type ‘DENAHELP’ in a text message and send it to 56677. However, messages are charged.

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  • Home Loan Reviews

    • Dena Bank Home Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      My IT got filed in the day when I have applied for the home loan with Dena bank, so that was the reason Dena bank didn't approve my home loan application. The customer service and the response part with Dena bank was good. The rate of interest is nominal with Dena bank. The service provided by Dena bank was average.
      Was this review helpful? 2
      , chennai
      Reviewed on Jul 07, 2017
    • Dena Bank Home Loan
      "Response is good"
      0.5 5.0/5 "Blown Away!"
      Due to my personal reasons I did not go ahead with Dena Bank for the home loan. The bank was quick in response and they informed me all the details. I guess they were higher than other banks on the rate of interest. The interest rate was around 8.65%. Where as my sister got a deal at her Axis bank account for around 7%.
      Was this review helpful? 1
      , chennai
      Reviewed on Jun 17, 2017
    • Dena Bank Home Loan
      "Excellent services"
      0.5 5.0/5 "Blown Away!"
      Dena Bank has been very responsive after I registered my details for a home loan. The customer services has been really good and supportive. I could not go ahead for the loan as I postponed my plans for the next two months. They also had a good deal on the interest rate and charges.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 14, 2017
    • Dena Bank Home Loan
      "Better Response"
      0.5 2.0/5 "Expected more"
      Through third party service I received a call from Dena bank for the housing loan. I had discussed with them in regards to the housing loan. But I could not get information from them whether they can process the loan or not. But I received an immediate call from Dena bank but their services are not satisfactory hence I closed my application without processing.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 12, 2017
    • Dena Bank Home Loan
      "Happy with the service"
      0.5 5.0/5 "Blown Away!"
      I had taken housing loan with Dena bank with normal interest rate. The loan amount was 12,70,000 and the EMI amount is close to 13,000. Also they disbursed the loan on time without any hassles. I found no issues with Dena bank as I bank with them for more than 5 years.
      Was this review helpful? 0
      , chennai
      Reviewed on May 29, 2017
    • Dena Bank Home Loan
      "Response was good"
      0.5 4.0/5 "Great!"
      I have not taken the home loan with the Dena bank because I have postponed the plan to some extent. Rate of interest was fine for me and the response was also good Dena bank is very much friendly and their service was wonderful they have very prompt response and I have told them clearly that right now I am not interested in home loan.
      Was this review helpful? 0
      , gandhidham
      Reviewed on May 04, 2017
    • Dena Bank Home Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have not taken the home loan with the Dena bank because I have postponed the plan to some extent. Rate of interest was fine for me and the response was also good. I am having good relationship with the Dena bank and I will go ahead with them once I have finalized the property. Response is an excellent one with them.
      Was this review helpful? 1
      , ahmedabad
      Reviewed on Apr 25, 2017
    • Dena Bank Home Loan
      "Good "
      0.5 4.0/5 "Great!"
      I have choose Dena bank to get the home loan because of their lesser rate of interest and it can be reduce till more. Processing charges were nominal one with them and the response was very fast. There are no issues with them till now
      Was this review helpful? 0
      , thane
      Reviewed on Apr 10, 2017
    • Dena Bank Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I had just made an inquiry with Dena Bank for housing loan. Interest rate is quite normal with them, which is 8.65% and they had provided a good response for my home loan application. I am quite happy with the way of their customer service. Overall it is good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 31, 2017
    • Dena Bank Home Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I had applied for a home loan with Dena Bank. But Dena bank would not process loans for that area I closed my home application. Apart from that, the customer service was good from Dena bank. They provided the required information and details.
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 15, 2017
    • Dena Bank Home Loan
      "Can reduce the rate of interest"
      0.5 5.0/5 "Blown Away!"
      I have not finalized with the my quotation for my home loan, also the property is not yet finalized and that's the main reason, why I have not go ahead with the Dena bank for the home loan till now. Rate of interest is a bit high while compare with others and in future, I would like to go ahead with them in future.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 14, 2017
    • Dena Bank Home Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have not got the home loan with the Dena bank because of the bankers own decision. Rate of interest with the Dena bank for the home loan was also around 8.56% , which is same on every bank. In the mean time, I got the home loan from some other bankers.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 11, 2017
    • Dena Bank Home Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      For my finalized property, Dena bank was not okay to provide the funds, so only I have not taken the home loan with them. Interest rate was less only with them and I have not found any issues with them. In future, I would like to go ahead with them in future, if my property is listed with them.
      Was this review helpful? 0
      , new delhi
      Reviewed on Mar 11, 2017
    • Dena Bank Home Loan
      "Very high processing charges"
      0.5 4.0/5 "Great!"
      I did not go ahead with Dena bank as they were offering me a very high processing fee. They were charging me a fee of 35K, which is thrice the amount when compared to other banks. The rate of interest was normal. The bank also contacted me on time and informed me the details I needed.
      Was this review helpful? 0
      , bangalore
      Reviewed on Mar 05, 2017
    • Dena Bank Home Loan
      "Not Good And Not Acceptable"
      0.5 1.0/5 "Really Bad"
      When I had applied for a home loan with Dena bank, I received a call from a local manager. I had provided the required information to him, also, told him that I have a property owned in Hyderabad. After which, I had received a call from Hyderabad branch, again I provided the information over the phone. But till date, they had not shown any kind of interest on my home loan application and not even bothered about their customers. This is really not acceptable with the way they treat the customers. I strongly not recommend such an irresponsible bank to anyone. Definitely they should improve their customer service. Due to these reasons, . Though, I do not have any option to give 0 star, I would like to give a least rating to the bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 04, 2017
    • Dena Bank Home Loan
      "Terms & conditions not satisfactory"
      0.5 3.0/5 "Satisfactory"
      I did not go ahead with Dena bank for the home loan because, they are offering a rate of interest of 8.55% only for the first year and not for the whole tenure. So I went ahead with my existing bank and I had got a better deal. Parallel y, The services and response was also good.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 27, 2017
    • Dena Bank Home Loan
      "Process is smooth"
      0.5 5.0/5 "Blown Away!"
      DENA bank housing loan process is fine, the rate of interest is 8.60% they had offered 52 lakhs after producing my ITR returns for the current financial year. I am holding a current account and Cash credit with the same bank based on which they were able to provide the loan to me.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jan 06, 2017
    • Dena Bank Home Loan
      "Easy loan processing"
      0.5 3.0/5 "Satisfactory"
      The main advantage of Dena Bank is that their home loan processing procedures are very simple and neat. They are taking a month time to disburse the loan amount and I am very glad about that. There is no intermediators between customer and bank, one can directly approach the bank and easily take up the loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 12, 2015
    • Dena Bank Home Loan
      "As per its good bank "
      0.5 5.0/5 "Blown Away!"
      One of my friend has suggested me to avail my Home loan from DENA bank. This is the bank I approached and also got this loan from them. This bank is comparatively very good with other nationalized banks. When I was taking this loan there was some special offers was given to me.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 04, 2015
    • Dena Bank Home Loan
      "Home loan from Dena bank"
      0.5 0.5/5 "Unacceptable"
      I have taken a loan from dena bank in oct 2010. Every thing went on well so long. Aftet 5years i have a tough time with the bank. Suddenly they have changed the intrest rates without the courtesy to inform what is the current rate or even what is my emi. More than 3 mails and numerous visits to the bank but no response. Pathetic service. In conclusion do not go by the smiles of the manager, understand what is the basic policy of the bank as that normaly does not change over years. Especially nationalised banks.
      Was this review helpful? 1
      , goa
      Reviewed on Oct 24, 2015
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