Bajaj Finserv, the financial services providing arm of Bajaj Group, offers credit cards in collaboration with RBL Bank. Together, the two entities offer Bajaj Finserv RBL Bank SuperCards. The credit cards claim to offer the benefits of 4 individual credit cards.
If you are using any one of the Bajaj Finserv RBL Bank SuperCards and would like to cancel or close the card after using it for certain period, you can use the information provided here to do it in simple steps.
As the SuperCards are offered in association with RBL Bank, the terms and conditions pertaining to RBL Bank credit cards apply for the co-branded credit cards as well. As per the credit card T&C set by RBL, every credit cardholder has the right to cancel the card or close the credit card account with the bank at any point of time. Let's see how to do it in detail.
Ways To Close Bajaj Finserv Credit Card
Once you have decided to close your Bajaj Finserv credit card, you can do it in any one of the following ways:
- Through a written request
- By calling customer care
- By visiting the bank branch
Let's look at each method in detail.
Cancel Bajaj Finserv Credit Card Through A Written Request
Write a request to RBL Bank requesting them to cancel your credit card membership. Attach your credit card, which you wish to cancel or close, cut diagonally into half across the magnetic stripe or chip, to the letter and submit it at the nearest RBL Bank branch.
Once the bank receives your request for credit card cancellation, it will check the outstanding dues on the card and other pending dues, and process the request based on the status of the account.
Cancel Bajaj Credit Card By Calling Customer Care
You can also contact RBL Bank's 24-hour customer service helpline and raise a request to terminate the credit card membership and all the facilities and benefits associated with it. The customer care executives will guide you about the card cancellation process.
Alternatively, you can also write a mail requesting to close your credit card. Mention your personal details such as name, mobile number, credit card number, etc., in the mail to enable the bank to retrieve your details.
Bajaj Finserv RBL Bank credit card helpline
022 - 711 90 900
Credit card e-mail
Cancel Bajaj Finserv Credit Card By Visiting The Bank Branch
You can also visit any of the nearest RBL Bank branch and raise a request to cancel your Bajaj Finserv credit card. Do carry your credit card and other identification proof while visiting the bank branch office.
Once the bank receives the request for credit card cancellation, it will check the credit card account for all the pending dues including outstanding balance on the card, cash advances, interest charges, and other charges yet to be debited. All such charges will become due and should be paid immediately prior to closing the card. Once the dues are settled, the bank will initiate the account termination process and will close the credit card account within the stipulated time.
No annual fee or other charges will be refunded even when you close the account in between the membership year.
Things To Consider Before Closing Your Bajaj Finserv Credit Card
Even before you decide to close your Bajaj Finserv credit card make sure to take care of the following points.
- Clear the entire outstanding due on your credit card
- Redeem reward points, if any
- Raise the cancellation request when you're approaching the end of the membership year.
- Cancel all the auto debits transactions on your credit card
- Check your credit score and if it is on the weaker side, wait for some time before you raise a request for card closure.