Also known as The American Express company, Amex sends notification via post to their cardholders from time to time. Some of the important documents Amex sends to the cardholder’s mailing address are credit card statements and letters stating the change in the terms and conditions to use the card. To receive the letters sent by Amex, it is very important for the cardholder to update the correct mailing address. If the correspondence address is not updated in Amex’s records, cardholders can miss out of important information conveyed by Amex.
You can now update your mailing address with Amex online in few seconds. You do not have to submit a written letter or visit the Amex branch office to do so. Follow the steps below to change your address:
If you do not wish to change your mailing address online or do not have online access to your account, visit the nearest Amex office to change your mailing address. As Amex does not have an operation centre in every state, you can send a written letter for change of address to Amex corporate office.
Send your letter to American Express Banking Corporation, Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Ph-II, Gurgaon-122002, Haryana, India.
Amex does not have a pre-designed form for change of address. You can send a written letter requesting Amex to change your mailing address. If you own a co-branded credit card,
1. How do I contact American Express if I have a concern?
Amex 24/7 Helpline number will be printed at the back of your card. Please dial this number to get in touch with Amex. Alternatively, you can also visit https://www.americanexpress.com/india/customerservice/contact-amex-phone.html to find out Amex Helpline numbers.
2. Should I submit my identity proof to change my mailing address?
No. You do not have to submit a separate identity proof document to change your mailing address with Amex. Most of the address proof documents serve as identity proof as well.
3. How do I register for Amex online services?
Please visit https://www.americanexpress.com/in/content/our-cards/online-services/register.html and create a username and password. Keep your Amex credit card with you when you register for online services as you will be asked to enter your card details. After providing security information, you will be given access to Amex online services.
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