American Express or Amex is one of the premium credit card providers in India. The bank offers a range of credit cards that suits the needs of different individuals.
Applying for an Amex Credit Card has been made easy by providing an online application process. The online application form is available on the American Express website and should be filled and submitted with the applicant’s address, income and bank details.
Upon receiving the application, the bank sends a confirmation asking the applicant to submit documents to prove legal status and identity. If everything goes well, the bank typically takes 3-4 weeks to process the application. The approval or denial of the credit card application will be notified to the applicant through e-mail or SMS.
If you have applied for an Amex Credit Card and would like to know the status of your application, you can follow the online and offline methods mentioned below.
American Express provides an online tracker page to check the status of credit card applications. You can simply use your registered mobile number or application reference number to the check the status. The below steps will help you know the same.
The page will display your Amex credit card application status. You may get any one of the status messages such as in-progress, approved, on-hold, or declined.
You can also find the status of Amex supplementary credit card application using the same page.
It’s always better to wait 3-4 days after submitting the application to check the status. Amex Bank typically updates the status of credit card applications at 6 p.m. every day from Monday to Friday.
Once the bank receives your credit card application, it will send you an acknowledgement e-mail from firstname.lastname@example.org or from some other e-mail ID. Unless it is auto-generated, you can reply to the same e-mail ID to know the status on your application. Make sure to mention your application reference number and other contact details to make it easy for them to retrieve your details.
Alternatively, you can call Amex Bank’s customer service helpline to know the status of your credit card application.
Give some time for the bank to update your application status. It’s ideal to wait till you receive an acknowledgement mail from the bank saying that your application has been received. However, as the actual process starts only when the bank receives all the required documents from you check your status once you’re sure that you have submitted all the documents.
Once the bank receives all the relevant documents, it may take up to 4 weeks to process the application.
Yes, you can check the status of Amex supplementary or additional card application through the same link provided above www.americanexpressindia.co.in/apptracker page. You need to enter the mobile number mentioned in the application form or the application reference number to check the status.
When the application status says, on-hold, there is nothing much to worry. You might soon receive a call from the bank asking you for some missing information or documents. In case you haven’t received one for a week, you can call the bank’s customer service to check the same.
Currently, American Express does not offer any SMS service to check the status of your credit card application. You might receive messages from the bank about the status of your application from time to time.
American Express currently offers a range of credit cards, charge cards and partner cards. Including American Express Membership Rewards Credit Card, Platinum Reserve Credit Card, Jet Airways American Express Platinum Credit Card and Platinum Travel Credit Card.
It offers two different charge cards including American Express Gold Card and Platinum Card. The cards have no pre-set credit limit and the available credit gets adjusted according to the user’s spending patterns and account history. Further, they come with attractive reward programmes, complimentary memberships and lounge access at airports and special privileges at restaurants and golf courses.
The Jet Airways American Express Platinum is a partner credit card offering air mile rewards in return to the spend for fuel, insurance, utilities and cash transactions. It also offers bonus miles, complementary base fare waivers and unlimited lounge access.