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    CitiBank Home Loan Customer Care

    We found 0 CitiBank Home Loan Customer Care

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    CITI Bank Home Loan Customer Care:

    CITI Bank is a global multinational banking institution that provides a number of banking services to its customers, with home loans being among them. CITI was established in 1812 in New York, USA and has now expanded to become one of the world’s largest banking institutions.

    Customers who wish to have a grievance redressed or require assistance can do so in the following ways:

    Level 1:

    By Phone:

    CitiPhone is the bank’s 24X7 phone service which will connect a customer to one of the bank’s customer service executives. City wise lists are provided on the CITI website.

    Queries related to Collection can be addressed by calling on 0124-6159000 or 0124- 6152900 on weekdays from 8:30 am -5:30 pm and from 8:30 am -2:30 pm on other days.

    Online:

    Customers can find assistance online through the “My Queries” by logging in to Citibank Online and providing their log-in credentials.

    Level 2:

    Head, Customer Care:

    In case of any grievance that was not satisfactorily resolved by Level 1 intervention, customers can call on the toll free number- 1800-4252-484 from 10:00 am to 6:00 pm (Monday-Saturday).

    CitiBank toll free Number 1800-4252-484

    Alternatively, an email can be sent to [email protected], while Collection queries can be mailed to [email protected].

    Level 3:

    Principal Nodal Head:

    If the level 2 resolution was not satisfactory, customers can contact the Principal Nodal Officer at the address mentioned below:

    Ms. Nisha Shriram,

    Principal Nodal Officer,

    No. 2, Club House Road,

    Chennai - 600 002.

    Email [email protected]
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