The rate of interest offered for personal loan is 17% initially and later on negotiated and now its 15%. There no processing fees charged. Even the loan amount did fulfill my requirements. The personal loan requirement was fulfilled by this bank.
I had applied for a personal loan online with ICICI bank. The last email I received from ICICI bank stated my loan application has been rejected due to some terms & conditions are not matched. The customer service was OK. The response was quite delayed upto 2 to 3 weeks of time. The rate of interest and charges are also quite high.
Its good to avail the personal loan from icici bank . Very simple documentation . I got my credit around 2 days. They offered me 5 lakhs for 13.9% . Everything was fine . Hassle free bank. I got an each and every sms alert before my due date for the last 4 months.
I have taken personal loan from icici bank where one person takes all the responsibilities. They are taking decisions on the interest rates and not even confirming to me . At the time of disbursal only they confirmed me with loan EMI and interest rate part. They offered me 16% with 5 years tenure period whereas I have asked for 15% . I have taken this loan during my emergency time. They need to improve on the customer service in toll free. They need to provide application details along with the receipt. Pretty high preclosure charges
ICICI Bank personal loan: The processing and the documentation was very simple and it was transparent. The customer service executive are friendly and took the initiate in updating me on the status of the loan till the loan amount got disbursed and the overall service was good.