My opinion for ICICI Personal loan is ok, as the service charges are high. I have got first installment to be paid shortly, first EMI is pretty normal, expect for the insurance charge of rs 620 which is added along with the processing fee. This was not disclosed to me during the initial stage, later while processing the loan they mentioned about this insurance.
I have taken a personal loan with ICICI Bank, my experience with this Bank is not satisfactory because at the time of verification, the executives of ICICI were not contacting the right person,due to which it was failure. I spoke with the concerned HR and then asked the executive to contact that particular HR to make sure that I am a employee of that company, its because of this, the entire loan process got delayed. I mailed ICICI Bank in this connection to sort it out and at last after 20 days I got the loan.
I am holding a ICICI Bank personal loan, I was in touch with them constantly, happy with the rate of interest and processing fee offered by them. Customer service is really good, there was no issues with regards to loan disbursement. They were calling me frequently, my only concern would be they should offer some discounts or offers for the existing customers to retain them and to make them feel special.
My experience with ICICI Bank personal loan was not up to the mark, because of the following reasons, to begin with ICICI initially promised me an interest rate of 13.9%, however they offered me 15.5 % , another issue was, they have promised that there will not be any preclosure charges , post approval they said there will be preclosure charge of 5%. Also, there was a mismatch in the amount which was promised as they initially promised, they said they can offer 3 lakhs for a tenure of 4 years, post approval they confirmed that they can offer 2 lakhs for a tenure of 4 years, in spite of all these issues I still managed to take this loan, as I was in need of a personal loan and ICICI helped me in taking this loan.
My experience with ICICI Bank personal loan was quite satisfactory , as it could have been much better, if they transferred or sanctioned the loan amount on time, as I tried to contact them once than twice, after so many reminders I got my loan amount. They also sent a confirmation to my email id.