Customer service is good. Within 15 days I got my loan amount credited. Interest rate is 18%, I was expecting for 14%. Even the processing fee I am not happy about it. It would be nice if they reduce the interest rate and the professing fee can be waived off.
There are competitive interest rate available in the market. They gave me for 13% compare to the market it is high. I terms of service, the documentation was very huge and more signature were asked to put. I feel that they should specifically mention what are the document needed. So over all the process was pretty fine.
The service was good with ICICI bank. I am okay with the interest rate. It took two weeks for the disbursement. The processing fee is bit high. It would be nice if they reduce it. Actually I got a couple of messages saying the personal loan is sanctioned. It is quite confusing. I suggest that they have to maintain the proper system.
The processing of my personal loan was quite fast. And happy about the interest rate as well. My only concern is the processing fee I was charged more than what they told me initially. I am not happy about it. I raised a complaint but still havenâ??t got any reply. I feel that Icici bank has to improve more. What ever the charges may be they should inform on prior itself.
I am having the personal loan with ICICI bank.I am having the existing account with them and that makes me to go ahead with them by that it reduces the documentation process.The service is really great with them.Within 72 hours the loan got disbursed.