The experience when I opted personal loan from ICICI bank was good. They collected all the documents on time. They processed and disbursed the loan in 3 days. The customer support was good. The rate of interest was high which but ok. The processing fees was Rs.5000 which is high and can be reduced.
The experience when I initially applied a personal loan was not so good as they did not revert back to the loan application and did not collect my documents as I was not available in town. But when I applied recently they responded well and also gave proper response. They called me on time and provided all the details. Overall good experience.
The personal loan which I applied in ICICI bank was not good. They did not respond properly to my application. I would suggest them that they must be very clear n their policy which will be good. The details they provide must be clear. The customer support must be improved a lot.
The experience was really good when I applied for a personal loan in ICICI bank. They provided me with a reasonable rate of interest and the documentation process was also fine. The verification was also fast and they provided the loan within a week. The customer support was also good and there are no issues till now.
Actually I am holding a savings account with ICICI Bank. Based on that I have taken a personal loan with ICICI Bank. Its a very good account they interact very well. I had very less interaction with that Bank and my loan request was processed on time. Single short all my verification was cleared.